How to Develop Analytical
Skills
The prime purpose for the
Analysis of any given situation is to get to know the root cause(s) of
the issue, to forecast the impact & to plan corrective/preventive
actions strategy. So basically analytical skill is to visualize a given
situation, task, project or issue from several angles in order to
breakdown it into smaller steps.
Below are different situations where our analytical skills are required. I shall give advices in each category accordingly:
1) When Summarizing Large Amount of Data:
In this situation, I highly recommend using Pivot Tables feature of MS
Excel in order to generate reports. The Pivot Reports feature allows us
playing with the data in several ways to generate multi dimensional
reports. We can breakdown large amount of data in different sheets to
apply Pivot Reports separately as well. Youtube is a very good source of
videos for learning this skill. Pivot table can also generate reports
for Trends & Forecast in two to three dimensions.
2) When Resolving Conflicts in Office:
In this case, listen to all parties which are having difference of
opinion. List down the positive & negative input factors &
after-effects based on feedback from individuals. Make it in tabular
format & review this with your manager to see which one is the best
option to go for. Then call for a meeting to elaborate the overall
picture based on your fair analysis & convince personnel for the
option which is in the best interest of the company.
3) When Being Assigned a large project:
in this case you need to make a high level agenda (High Level Project
Deliverables) & then start working on WBS (Work Breakdown Structure)
& then assign each task to relevant resource. While making WBS you
can have a meeting with your Team Leads & other stake holders. You
can consider Fishbone diagram to analyze the inputs of any task.
4) When Resolving a Technical issue:
The advice here is to consult the product guide to see the possible
root causes, consult the SME (Subject Matter Expert) for opinion or
consult the Lesson Learnt Register. For all kind of issues resolutions, I
always recommend two things. First is to take corrective action to fix
the issue, Second to take Preventive Action (fix the root cause
permanently) so that the issues does not keep on popping. Six Sigma's
DMAIC is recommended way for analyzing & improving. You want to
learn Six Sigma, get an introduction from Google.
5) When purchasing
something: Let us take the example of mobile phone. When you want to
purchase a new mobile you need to ask yourself: do I need touch screen,
do I need wifi, do I really need to purchase new mobile, what is my
budget? Do I need 5MP camera, do I need iphone or Android, and do I need
4 inch screen or less? What other specs do I need to consider. So
basically you are analyzing your demands to come up with the right
mobile which is to be purchased.
6) When handling family conflicts:
Being a sensitive subject, this is something where you need much more
than analytical skills; For each family member involved in the conflict,
you have to have sense of feelings, emotions study, stress absorption
power, age factor, relationship level & convincing power so in my
opinion this is the most difficult part of practicing your analytical
skills. You have to consistently guide everyone about 'forgive &
forget' policy. You have to calmly listen to each party & take
adequate time to analyze all aspects (as mentioned a couple of lines
back) vigilantly before concluding something on the brawl.
Conclusion: Analytical skills can make
your life easier in almost all aspects of decision making or problem
solving; however, it's not only the matter of considering all the
options & the inputs, its matter of considering the weight of each
option as well. For example, for a given situation you have two options
having equal number of advantages or disadvantages so in order to
conclude in such situation you have to consider the weight of each
option. While doing your analysis you might want to consider the
difference between Urgent & Important things.
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